Documentation Index

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A delay step pauses the Automation for a specified duration before continuing to the next step. Common use cases:

• Email sequences — Space out emails in an onboarding series.
• Cooldowns — Prevent sending too many emails in a short period.
• Follow-ups — Give users time to take action before sending a reminder.

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](#how-it-works)

How it works

Using the dashboard

You can configure a “Time Delay” duration using natural language.

Using the API

The delay step accepts a single duration field with a human-readable time value.

Example durations: "30 minutes", "1 hour", "12 hours", "1 day", "3 days", "1 week".

The maximum delay is 30 days.

[​

](#configuration)

Configuration

[​

](#param-config-duration)

config.duration

string

required

The delay duration in natural language (e.g. "1 hour", "3 days"). Maximum: 30 days.

Example

{
  "key": "wait_1_hour",
  "type": "delay",
  "config": {
    "duration": "1 hour"
  }
}